Frequently Asked Questions
Everything you need to know about ordering, delivery, and your subscription.
General
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NutraPreps is a fresh meal prep delivery service based in Manchester. We prepare chef-cooked, nutritionist-designed meals and deliver them directly to your door every week. All meals are freshly made, never frozen, and ready to eat in minutes.
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All our meals are prepared fresh each week and delivered chilled — never frozen. Each meal has a 5-day shelf life from the date of delivery, so you have flexibility to enjoy them throughout the week. Best consumed by the date printed on the label.
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Yes — we cater for a wide range of dietary preferences. Every meal is clearly labelled with dietary information, and you can filter our menu by tags including Vegetarian, Vegan, Gluten-Free, and High Protein. If you have a severe allergy, please contact us before ordering.
Orders & Delivery
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We currently deliver across the UK mainland. Simply enter your postcode at checkout to confirm delivery is available in your area. We're expanding regularly — if we don't cover your area yet, sign up to be notified when we do.
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Orders must be placed by Saturday for delivery the following week. You'll receive a confirmation email with your delivery slot as soon as your order is placed.
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Absolutely. There are no subscriptions and no lock-in contracts. You simply order what you need each week. If you don't want a delivery, just don't place an order — there's nothing to cancel. You can also contact our team to pause or manage your account at any time.
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Our meals are packaged in food-safe, recyclable containers and delivered. We're committed to reducing plastic — our packaging is fully recyclable, and we're continuously working to improve our environmental footprint.